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Frequently Asked Questions

This Agreement was last modified on 18th July 2021

Order placement

How can I place an Order?

You can place an order with ease, by following just a few steps:

  • Select the product from our website.
  • Click on a quick view/Click on product name or images, in order to see our product specifications.
  • Please check the size chart, quantity, and color prior, and then proceed. 
  • Click on Buy Now/Add to Cart.
  • Fill up a few details for easy and quick delivery.
  • And you are DONE!
  • For exploring more, you can add the selected products in *add to cart* for future purchases.

NOTE: Colour may vary because of the screen display. But it will be slightly different as shown on the website by the 5 – 10% maximum. So that, the width, length everything gets confirmed prior.

How can I track my order?

  • All the tracking information and details will be updated to you on that given contact no. and mail id on time.
  • Further, you can visit “My Order” to verify your order.

For more support please contact us on WhatsApp: +91 7041450104

How can I know that my order is confirmed?

You will receive an email and an SMS on the contact no. which was given while confirming the order.

For more support please contact us on WhatsApp: +91 7041450104

How can I get my Invoice details?

  • Whatsapp to get your GST invoice if needed. 
  • Invoice will be sent through the mail, once the order is delivered/completed. 
  • For further confirmation of your invoice please visit “My Order” on our website. It will ease your downloading process too.

For more support please contact us on WhatsApp: +91 7041450104

Is International Delivery available?

Sorry, As if international shipping is not possible. But, we will keep trying to make it possible in the near future.

For more support please contact us on WhatsApp: +91 7041450104

Payment structure

Can I pay online?

  • Big Yes! Feel free to pay as per your convenience. Our online payment modes are fully secured 
  • We accept Credit card/ Debit card/ Netbanking.
  • Our payment gateway integration is Razorpay.

Is COD available?

No COD is available from our side for now.

How to contact for payment related queries?

  • Please contact us on WhatsApp +91 7041450104. Get all your queries solved within minutes. 

Order Cancellation

How can I cancel my order?

  • After placing an order, if in case you change your mind and want to cancel the order then you can cancel it before it is processed.
  • Once it is processed you can not cancel an order and wait till it arrives. 
  • After that you can return the order (For details please check our previous Return and Refund FAQS)

For any query or confirmation please contact us on our WhatsApp +91 7041450104.

Return & Refund

What time duration will it take to return the products?

We have 7days free return period.

When is it possible to return?

  • When the product delivery is wrong or at the  wrong address,  
  • It is important that the product must be in the same condition as it was received.
  • Tags should not be removed as it will help us to identify the product.
  • If the product is not in the same condition or the tags were removed then, it will be difficult for us to process further.
  • Along with this, if you received any freebies with our product, that should also be returned along with the product.

Please contact us on whatsapp for solving any return related queries, +917041450104.

How can I define the reason for returning the product?

  • Please define the reason for return or refund specifically with any proof like by sending images or videos. 

Feel free to give feedback on our WhatsApp +91 7041450104.

How can I get my refund?

  • If any problem occurs after the payment, Then, it will be our responsibility to make a refund within 7days to complete the process.
  • In case you return your order, it will take 7days to be refunded.

For any query or confirmation please contact us on our WhatsApp +91 7041450104.

Customization

Can I customized my own designs?

  • You can easily customize your design by visiting the “Customize your design” page on our website.
  • It has mobile and tablet supported features.
  • 300+ pre-built templates.
  • 3400+ cliparts.
  • Full flexibility for editing.
  • Social media and cliparts Online stocks.
  • Easy input of your pictures.
  • Multiple languages are available.
  • Drawing tools, text tools and multiple features are made available for your convenience.

What format is acceptable for customization designs?

Ai, png, and psd formats are only accepted for customization designs.

Can I take help from your Graphic designers?

There are two ways available, either you can give your designs or our designer will help you to get your customized designs.

Can I take help from your Graphic designers?

There are two ways available, either you can give your designs or our designer will help you to get your customized designs.

Will it charge something extra for design customisation?

  • Customizing designs from our designer’s will add some of the extra chargers which will be a very minimal amount for sure. 
  • If you customize it on your own from our website, then it will be free for you.

Product caring

Is the size of the products same as shown?

The size of our products is the same as mentioned in the product description(+-5%). The size of our products is exactly the same as mentioned in the product description.

For any query or confirmation please contact us on our WhatsApp +91 7041450104.

How to wash and iron the t-shirts?

  • Normal wash and ironing is advisable. Don’t use any harsh chemicals or very hot ironing.
  • Machine wash is suggested.
  • Don’t use any harsh chemicals, use mild detergent.
  • Don’t use bleach.
  • Do not tumble dry.

Special Discounts

Is ordering more stuff could bring more discount offers?

  • As mentioned on our website, orders above Rs. 600 will bring free shipping. 
  • Other than this there are discounted products too, please visit products “On Sale” For discounted products.
  • Other than this no special discount is available.

Fraud calls messages

How can I identify fraud calls/messages?

  • If you receive any calls, SMS, or mails which are not from our mail id or username. Please consider it a fraud.
  • We will keep you updated from our professional accounts and contact no.

Login/Signup

Am I supposed to login/signup? And what benefits will I gain?

When any user logins/signup to our website then that person will receive notifications when any new product, new designs, or any new offers arrive.

Product Re-selling

Can I re-sell your products?

  • Absolutely NOT! Our products are limited to our website and trusted authority.
  • We will not be able to permit anyone to resell our products and services.
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